Refund Policy

At MagPho, we strive to provide our customers with the highest quality personalized phone accessories. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund policy to ensure your satisfaction.

Eligibility for Refunds

To be eligible for a refund, please make sure to meet the following criteria:

  • The item must be unused and in the same condition as when you received it.
  • The item must be returned within 30 days of the original purchase.
  • You must provide proof of purchase, such as an order number or receipt.

Refund Process

If you meet the eligibility criteria, please follow these steps to initiate a refund:

  1. Contact our customer support team at info@magpho.net within 30 days of receiving your order.
  2. Provide our team with your order details and the reason for your refund request.
  3. Our team will review your request and provide you with further instructions.
  4. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  5. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Refundable Items

Please note that certain items are non-refundable:

  • Gift cards
  • Downloadable software products

Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at info@magpho.net. Our dedicated customer support team is here to assist you and ensure your satisfaction.